Status · uptime · SLA
Every service, on the record.
Real-time service health, 90-day uptime, and an open changelog of every incident — internal admin view + public mirror at status.cartermed.com.
Composite uptime 90d
99.94%
SLA target 99.9%
Active incidents
1
eu-south-1 latency
Sev-1 last 90d
0
MTTR (30d)
14m
Median time to resolve
Services
- 99.99%operationalFHIR APIGlobal
- 99.97%operationalSMART on FHIR launcherGlobal
- 99.94%operationalBulk $exportGlobal
- 100%operationalTerminology serviceGlobal
- 99.98%operationalEdge sync (us-east-1)us-east-1
- 99.71%degradedEdge sync (eu-south-1)eu-south-1
- 99.92%operationalSurescripts gatewayUS
- 99.86%operationalTEFCA / Carequality QHINUS
Recent incidents
- 2026-05-22 06:14 UTCInvestigating elevated latency · eu-south-1 edge syncinvestigating
- 2026-05-19 22:01 UTCResolved · Surescripts upstream timeout (45m partial impact)resolved
- 2026-05-12 03:20 UTCCompleted · scheduled DB maintenance windowcompleted