Reliability
Incident & postmortem hub
Declare, page, and run blameless postmortems with one timeline of comms, deploys, and SLO impact.
Open incidents
2
MTTA (30d)
3.4 m
MTTR (30d)
42 m
Postmortems published
14
Active & recent
- investigatingINC-2418 — Sev2 · FHIR write latency elevated us-east12m ago
- monitoringINC-2417 — Sev3 · Bulk export job retry storm1h ago
- resolvedINC-2412 — Sev2 · Telehealth signaling drop EU6h ago
- resolvedINC-2408 — Sev1 · Auth provider degraded2d ago
Severity definitions
- Sev1PHI safety or platform-wide outage · all-hands
- Sev2Major degradation, workaround exists
- Sev3Partial / single-tenant impact
- Sev4Cosmetic or internal
Recent postmortems
- INC-2408 · auth provider DNS misconfig
- INC-2391 · slow query in cohort builder
- INC-2374 · DR drill — RTO observed 38m
- INC-2360 · webhook backoff bug
SLO impact (rolling 90d)
API availability
99.97%
Error budget burn
32%
P95 latency
210 ms
Sev1 count
1