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Super admin · cartermed.com

Company control plane

Fleet-wide health, tenants, revenue, compliance, and the levers only owners can pull.

Tenants
4
3 pilot · 1 design partner
Patients across fleet
19,354
+1,204 this month
MRR
$4,800
1 paid · runway 14 months
Uptime · 30d
99.94%
SLO 99.9%

Live incidents

3 open
  • P2
    Edge node edge-rural-03 degraded sync
    Bartow Rural Network · open 47m
    On-call: Alex
  • P3
    TEFCA QHIN auth token rotation
    Platform · open 2h 12m
    Eng
  • P4
    Slow MPI match (>800ms p95)
    us-east region · open 6h
    Eng

Tenants

TenantPlanPatientsSitesMRRHealthSince
Westside Community Clinic
Pilot5,5173—HealthyMar 2026
Bartow Rural Network
Pilot1,8232—WatchApr 2026
Piedmont FQHC Coalition
Design partner11,4026$4,800HealthyMay 2026
MercyOne Mobile Health
Trial6121—HealthyMay 2026

Exchange network · 30d traffic

Healthy
  • TEFCA / Velatura QHIN
    in 12,402 · out 318
    Healthy
  • Carequality
    in 3,821 · out 412
    Healthy
  • CommonWell
    in 6,109 · out 187
    Degraded
  • Surescripts (Phase 3)
    in — · out —
    Not connected

Compliance posture

HIPAA
  • HIPAA risk assessment
    Renews Sep 2026
    Current
  • SOC 2 Type I
    Auditor: Prescient
    In progress
  • BAAs signed
    All vendors
    11 / 11
  • Pen test
    Last: Feb 2026
    Due in 42 days
  • Breach notification runbook
    Quarterly drill
    Tested 30d ago

Revenue · last 6 months

Dec
Jan
Feb
Mar
Apr
May
MRR $4,800 · +33% MoM
Pipeline: 7 clinics

Team · last activity

  • CM
    Chris M.
    Founder / CEO
    now
  • AT
    Alex T.
    Eng (FTE)
    12m
  • DDP
    Dr. Dana P.
    Clinical lead (0.5)
    1h
  • RN
    Ravi N.
    Compliance (0.25)
    yesterday

Feature flags

Owner-only
  • offline_dictation
    pilot

    Whisper-based offline transcription in clinician PWA

    100%
  • biometric_match
    westside only

    Optional fingerprint identity (Phase 2)

    25%
  • tefca_write_back
    off

    Write encounter back to QHIN of record

    0%
  • edge_node_autopilot
    canary

    Auto-update edge nodes during maintenance windows

    50%

Audit log

  • 2 min ago
    Rotated SUPABASE_SERVICE_ROLE_KEY
    owner@cartermed.com
    73.140.x.x
  • 14 min ago
    Promoted edge-westside-02 to production
    alex@cartermed.com
    10.0.4.x
  • 1h ago
    Auto-merged 12 duplicate MPI candidates
    system
    —
  • 3h ago
    Exported HIPAA access log (90d)
    compliance@cartermed.com
    98.4.x.x
  • 5h ago
    Enabled feature flag offline_dictation
    dana@cartermed.com
    76.2.x.x

Owner actions · danger zone

Audited